Details On Purchasing And Billing CN2 Bandwidth In Malaysia That Cross-border Companies Should Pay Attention To

1. What is Malaysia CN2 Bandwidth: Why must cross-border companies pay attention to it?

CN2 bandwidth It is China Telecom’s second-generation global backbone network product, characterized by Low latency High reliability and excellent international routing quality. For those who need stable access to China or to overseas resources from China Cross-border enterprises (In industries such as e-commerce, finance, SaaS, gaming, etc.), choosing CN2 can significantly reduce packet loss and jitter, thereby improving user experience and business stability.

The core advantages of CN2

Including better ones Route optimization Fewer transit nodes, as well as higher priority at international exits compared to regular Internet routes. For applications with high real-time requirements, CN2 is usually the preferred choice.

2. How to choose the type and bandwidth specifications of CN2 bandwidth in Malaysia?

When purchasing CN2 in Malaysia, it’s necessary to make a distinction Dedicated line (exclusive bandwidth) and Shared bandwidth Symmetric bandwidth and asymmetric bandwidth, as well as whether a guaranteed rate (CIR) is included. Enterprises should choose based on business concurrency, peak traffic, and budget.

Key Points to Choose

(1) For services with high concurrency or high requirements for peer connection stability, it is recommended to choose Dedicated Line ； (2) Those who are cost-sensitive and have large fluctuations in traffic can consider shared or pay-per-traffic solutions ； (3) Pay attention to uplink/downlink symmetry and the location of cluster exits and points of presence (PoPs); the closer to the target market, the lower the latency.

3. What are the common billing methods for CN2 in Malaysia?

Common billing methods include: By bandwidth monthly subscription (fixed bandwidth billing), by traffic billing (per GB), and by 95th percentile billing. Each method has a different impact on cost control and usage strategies.

By bandwidth vs By traffic vs 95th percentile

Charged by bandwidth ： Suitable for scenarios with stable traffic and a focus on fixed costs ； Charged by traffic ： Suitable for businesses with high volatility, but may be cheaper or more expensive during peak times ； 95 Peak Billing ： Charging is based on peak values after removing abnormal spikes, suitable for services with short-term spikes in traffic but overall manageable usage.

Billing triggers and additional fees

Be careful of the operator’s extra charges: Local inbound/outbound traffic (MAL local links) is billed separately from international outbound traffic, along with cross-node forwarding fees, IP count or BGP service fees, installation and maintenance costs, as well as billing rules for excess traffic.

Example Explanation

For example: Monthly fee for 10Mbps fixed bandwidth X ； With a pay-per-traffic pricing plan, the basic monthly fee may be low, but it’s charged Y per GB. With 95th percentile billing, the operator will sample every 5 minutes, round up the values, remove the highest 5% of samples, and then charge accordingly.

4. What terms should be noted when purchasing and signing a contract to avoid being scammed?

Before signing a contract, it is important to carefully review the SLA (availability, latency, packet loss rate), guaranteed and elastic bandwidth, billing cycle, overage pricing rules, failure response time and compensation terms, as well as detailed information on network paths and interconnection points.

Terms for Technical and Service Support

It is required to state Delay limit Packet loss rate thresholds, link switching and redundancy mechanisms (such as BGP multipath, backup links), the impact of maintenance windows and routine upgrades, as well as invoice and tax handling methods (such as whether SST is included).

Testing and Acceptance

It is recommended to conduct link tests (ping, traceroute, iperf) before signing the contract and keep records of these tests. The contract should specify acceptance criteria and rights to terminate the agreement, in case the actual delivery does not meet the promises made.

5. How to optimize costs and meet compliance requirements when purchasing CN2 in Malaysia?

Strategies for optimizing costs include: Choose an appropriate billing model (selecting either bandwidth-based or traffic-based billing based on historical traffic data), use a CDN+CN2 hybrid architecture to reduce the load on the public network, and adopt multi-line redundancy to minimize the risk of excessive charges.

Compliance and Invoice Management

Cross-border companies need to be aware of Malaysia’s tax and invoicing policies (such as the applicability of SST, payment vouchers, and complete invoices), and ensure that the service provider can issue legitimate invoices and contracts to serve as proof for cost accounting.

Negotiation Skills

You can negotiate a trial period, quarterly or annual discounts, data plan discounts, free trials, and clear compensation terms. Compare multiple suppliers and request a list of PoP topology, interconnected parties, and latency samples.

Monitoring and Continuous Optimization

Deploy traffic monitoring and alerts, regularly review billing details and the sources of traffic peaks, and adjust the billing model or increase/decrease bandwidth as needed to achieve the best balance between cost and performance.